• Purchased tickets are valid only for the specific date and time shown thereon.
• Children up to the age of 16 years must be accompanied by an adult at all times
• Please arrive on time to ensure a smooth experience.
• No outside food or drink allowed.
• Large bags and/or strollers must be kept at the dedicated baggage counter.
• Sharp items and electronics must be left at the dedicated counter.
• Ages 12 – 65 (in-person parental consent required for guests under 18 years of age) for Edge Walk.
• Weight: 30 – 120 kg.
• Height: 130 – 200 cm.
• We advise that you wear casual, comfortable clothing. Please refrain from wearing high heels, flip flops for the Edge Walk experience at Sky Views Observatory.
• Wearing safety uniform is a must to ensure safety of all guests.
• Not allowed during pregnancy.
• Not allowed in case of pre-existing or recurring physical injuries.
• Not allowed under the influence of narcotics, spirits or any other substances that impair judgement (e.g. medicine).
• Not allowed in case if pre-existing physical or mental disorders that would hinder completion of the physical and mental tasks required during the experience.
• Not allowed in case of pre-existing medical conditions that could require immediate medical attention.
• The Edge Walk Experience can be cancelled/rescheduled due to extreme weather conditions without any prior notice.
• Entry timings and/or ticket prices may be changed, varied or amended without notice or liability.
• Both the attractions are to be visited on the same day. At the Top visit as per scheduled time and Edge Walk, Sky Views on the same day during the operating hours.
• Other terms and conditions
• Ticket(s) may be purchased online through the use of valid Mastercard or Visa credit cards.
• Successful purchasers will receive a booking confirmation (Booking Confirmation) via email to the email address supplied. If the Booking Confirmation is not emailed despite the success of the transaction, please contact 800 AT THE TOP (800 28 843 867) immediately.
• The Booking Confirmation is valid only for the specific date and time shown thereon and shall automatically expire upon the lapse of this specific date and time. Booking Confirmation(s) and / or Ticket(s) can only be used once and is not subject to refund or exchange of any kind whatsoever, whether before or after the Ticket(s) expiry. Lost, damaged and / or stolen Ticket(s) cannot be replaced, refunded or exchanged in any manner.
• All Booking Confirmations and / or Ticket(s) may only be changed or replaced at the absolute discretion of Emaar.
• Emaar reserves the right to amend, vary or otherwise change the entry timings of At the Top.
• Emaar reserves the right, whether for safety reasons or otherwise, and with or without prior notice to close At the Top.
• Ticket(s) prices may be varied at any time and no decrease in price shall entitle the Booking Confirmation / Ticket(s) holder to any refund.
• The right of admission to At the Top is reserved and is subject to At the Top’s terms of admission. All persons and / or their belongings entering to or exiting the At the Top will be required to undergo a security check including but not limited to an x-ray examination and / or inspections of bags. Failure to comply with the foregoing shall be grounds for non-admission or removal from At the Top. Notwithstanding the foregoing,
• Emaar reserves the right to refuse entry of any person who:
  • has been convicted of a criminal offence or has behaved in a manner which, in the opinion of Emaar, is likely to affect the safety or enjoyment of other visitors;
  • has used offensive, abusive, threatening or insulting language;
• Emaar takes all reasonable steps to provide a safe and enjoyable experience at At the Top, however, it shall not be liable for any person in respect of any loss of or damage to personal property or loss of life, personal injury to any person, whether that loss, damage or personal injury is caused by any person’s negligence or otherwise.
• Guests must keep personal belonging with them at all times. Emaar shall not be liable for any lost or stolen property.
• Emaar is not responsible for inclement weather conditions affecting visibility.

Please be advised that roads around Downtown Dubai will be temporarily closed on December 31st during parts of the day. Exact timings will be announced by the Roads and Transport Authority (RTA) closer to date. To avoid potential delays, we recommend arriving at Dubai Mall before 3:00 PM and following RTA updates for the latest information on road closures and timings.